CREATING AN ONLINE ACCOUNT

An account simplifies your checkout on AERIN.com. By storing all of your personal information, not only will you save time, you’ll be able to easily track all orders and also create and send a Wish List via secured email exchange.

  • Save your shipping and billing information for a faster and easier checkout
  • Check your order status
  • Review your order history online
  • Save frequently used addresses in an address book
  • Create, manage and share a product wish list

To open an account on AERIN.com, you simply need to provide us with your name and email address. Any information you provide is kept secure and will never be sold to outside parties. Please see our Privacy & Terms for further detail.

TO RETRIEVE YOUR ACCOUNT PASSWORD

To retrieve your account password, click on the “Forgot Password” link located on the “My Account” login page. Your username and a temporary password will be sent to your email address within minutes. Once you are signed in to your AERIN.com account, you will be given the option to reset your password.

WISH LIST

When shopping on AERIN.com, you may set up a Wish List to keep track of items you like, but are not ready to purchase. Your Wish List saves items even after you leave our site so that you can locate them in the future or email them to friends and family. You also have the option to mark your wish list public so others can find your saved items. We’ve likened this feature to a personal Registry.

To add items to your Wish List while shopping, choose the color of an item you would like then click the ADD TO WISH LIST button from the product page.

To guarantee access to your Wish List in the future no matter what computer you are on, you must have an account on AERIN.com. To access your list in the future, please log into your account and navigate to WISH LIST within your account settings.

Please note, adding items to your Wish List does not guarantee availability.

EMAIL SIGN-UP

You may RSVP to receive regular updates from the World of AERIN. There is no need to register for a full account to sign up for our newsletter. When subscribed to the World of AERIN, you will receive information about new products, exclusive offers and a sneak peek of Aerin’s favorite things and inspirations. At the bottom of each page on AERIN.com, there is a field, where you can simply provide your email address to RSVP and be added to the World of AERIN email list.

Please note that you may unsubscribe from our mailing list at any time by clicking the “Unsubscribe” link found at the bottom of all emails.

COMPLIMENTARY RETURNS

In celebration and acknowledgement of the launch of our flagship, AERIN.com, throughout our launch period please enjoy complimentary returns. Please see our returns policy for instructions returns policy.

GIFT OPTIONS

During our first holiday season on AERIN.com, we would like to extend complimentary AERIN gift packaging for those customers who select this option during checkout. Each item will be gift packaged individually. Please note that we reserve the right to limit the number of gift box requests per order or per customer. Unfortunately, due to the large size of certain items, not all products can be gift wrapped. Those items are noted on the individual product page.

When you select 'Gift Packaging' you will have the option to send a personal gift message and all gifted items will automatically received a discreet gift receipt (which excludes prices on the packing slip receipt) at no charge.