If for any reason you are not happy with your AERIN.com purchase, you may return the unused item to us for a full refund. We will only accept returns for items that have not been used, altered, or worn in any way. All tags must be attached and the product must be in its original packaging.
Full-priced merchandise must be returned within 30 days from date of delivery. Final sale merchandise will be noted on the website. Shipping costs are non-refundable.
Upon receipt of returned goods, AERIN reserves the right to deny refund if the merchandise does not meet return policy requirements.
At this time, AERIN.com only offers UPS return labels for domestic return addresses. Please note that only products purchased on AERIN.com may be returned for refund.
Items purchased at an AERIN store or any other retailer selling AERIN merchandise cannot be returned to AERIN.com.
Should you select a refund, AERIN will refund the original form of payment you provided. We will process your refund within approximately 14 days of receiving your merchandise and will send you an email confirmation once your return has been processed. Your banking institution may require additional days to process and post this transaction to your account. Please allow 1 – 2 billing cycles from the day you return your package for your account to be credited.
AERIN will honor a one-time price adjustment within 10 days of the shipment date. To receive a price adjustment, please contact AERIN Customer Service by phone at 1-866-647-3330 or by email at email@example.com and refer to the order number found on your packing slip or order confirmation email. Some promotions may be excluded.